The Trust Company maintains a strict policy regarding safety and soundness of our clients’ assets.
Our fiduciary services are free from conflicts of interest and do not include any proprietary investment products or affiliations with related companies. Because the trust business is our only business, we provide a single point of contact for clients’ personal and financial services.
We are a state-chartered independent trust company regulated by the Florida Office of Financial Institutions. Information about us is available through the State of Florida Office of Financial Institutions at 200 E. Gaines Street, Tallahassee, FL 32399, Tel: (850) 410-9800 or www.flofr.com.
We also use the independent accounting firm Hacker, Johnson & Smith, P.A. (information available at www.hackerjohnson.com) to review our financials. They are one of the largest accounting firms specializing in financial institution audits and accounting services in Florida. Ed Hacker can be reached at (813) 286-2424.
In addition to the state auditors and Hacker, Johnson & Smith P.A., we also employ the services of Crowe Horwath, LLP. They are a national accounting firm with special expertise in reviewing internal control practices and assist us in reviewing our policies and procedures along with those of our third party providers. More information at: www.crowehorwath.com.
Our Board of Directors Audit and Risk Committee, which consists solely of outside directors (non-employees), is responsible for reviewing our internal control policies and engaging our auditors.
We maintain a financial insurance bond and a trust errors and omissions liability insurance policy. Our investment management services comply with Florida’s Prudent Investor Rule (Florida Statutes, chapter 518.11).
Our client assets are not comingled with trust company balance sheet assets. Client assets are held in custody at US Bank.
Client accounts are reconciled each night by us and by our back-office trust accounting provider, Trust Company of the South (www.tcts.com).
Client investment performance is monitored and reported by an independent third party provider, the Greenhill Company.
Thank you for a moment of your time. Our team at The Trust Company wants to assure you that we are here to assist you through the Coronavirus outbreak in any way possible. You may have special circumstances that limit your movements or require extra attention, and we are happy to help. Please don’t hesitate to contact us with a special need.
We also want to assure you that The Trust Company has a thorough Business Continuity plan that we update regularly, and now includes this current situation. Just as when we have a hurricane, we are prepared to work from a remote location to keep business flowing. In the unlikely event that employees would need to temporarily work remotely, we can do so with the same safety and security to manage your account relationships.
Currently, we are meeting with clients in person and conducting business as usual. No matter the circumstances, we will conduct business and meetings, in person or virtual, to your satisfaction.
Again, please let us know if you need assistance in any way.
S. Albert D. Hanser Terence M. Igo Founder and Chairman Chief Executive Officer