Trust Company’s Igo Participates in Finance Summit
Posted on August 25, 2020
In this time of uncertainty, it has never been more important to showcase the strength and overall resilience of the local community and economy. Integrated media platform Capital Analytics provided an opportunity to shed light on the challenges and opportunities in the Tampa Bay region as it launched its analysis Invest: Tampa Bay 2020 with a virtual launch conference.
Terence M. Igo, CEO of The Tampa Bay Trust Company joined five other regional leaders on the banking and finance panel to discuss how his company has adapted to care for clients and keep business moving forward during the pandemic. “We immediately adapted our current business continuity plans usually applied to hurricanes or other emergencies to the pandemic and now have an official pandemic plan in place for our employees and stakeholders,” said Igo. “This past March we quickly implemented protocols to protect our clients and employees which is still in place today. The transition from an in-person to virtual work environment was fairly smooth and technology was a major factor for that. We were pleased to see how adept our clients were at managing an online experience versus in person.”
When asked how the financial business climate changed from 2019, Igo said, “Overall, the state of business is good. Having a long-term investment philosophy supports that success. Also, due to the shutdown, clients had more time available for us to revisit their estate and tax planning and assure that their needs and goals are aligned with their wealth strategy.” He went on to say that people also focused more on their mortality due to the pandemic, which made it a sensible time to refresh estate documents such as living wills, etc. “We made doubly sure we were reaching out to clients to see how they were fairing during COVID and made sure they knew we cared about and appreciated them,” said Igo.
The launch conference was the first that Capital Analytics has held in virtual forum, and by all accounts it was a resounding success, reflecting the get-it-done character of the region. “When I think of our global readership and the Tampa Bay business community’s lean-in attitude over the past couple of months, it’s a testament to the ingenuity and collaborative spirit of the Tampa Bay community,” said Capital Analytics’ CEO Abby Melone in her opening remarks. “Rather than shelter in place and do nothing, we sheltered in place and did plenty to promote community and push our business forward despite the challenges. Businesses across the Tampa Bay region are being innovative and embracing technology as they pivot from a pre-pandemic to a post-pandemic world.” The event featured three robust panel discussions and ended with a thoughtful closing keynote speech by Pinellas County Commissioner Kenneth Welch.